CornerStepb2b is a business to business (b2b) ecommerce framework that helps you grow your business by meeting the needs of your customers. It combines a feature rich commerce 'engine' , customer 'self-serve' functionality and enterprise content management to deliver an exceptional customer experience. In this section you will find everything you need to know to get the most out of the system.
CornerStepb2b is comprised of 6 user modules:
Administration - a suite of tools to configure all of the different attributes of your online business. This includes your product catalogue, pricing, shipping and tax rules as well as marketing campaigns and promotions.
Commerce - a suite of business functions covering all aspects of your online business. This includes quotes and order processing, customer service , inventory control and sales management.
Content - enterprise grade content management that can be used to create media rich pages. There is no limit on the number or types of pages and can include marketing, news, articles and business pages.
Storefront - the system can support multiple 'sales channels' for a single instance of the commerce engine giving you a single snapshot into the performance across all of your online activities. CornerStepb2b uses a 'headless' architecture allowing you to use the design of your choice for each channel.
Customer Portal - providing a full suite of 'self serve' functions is essential in meeting the needs of your customers. CornerStepb2b comes as standard with a dedicated portal for each registered customer including quotes and sales orders, sales history and account management
WebApp - as well as a dedicated portal, each of your customers also has access to a WebApp that provides access to a suite of mobile optimised functions.
One of the most powerful features of CornerStepb2b is the ability to link data and unstructured content across the different modules. This achieved via content tagging. By defining a set of 'tags' you can identify relationships between different data attributes (items, customers) and unstructured content (news, articles). Through these tags the system is able to dynamically present tailored content on a customer by customer basis.